Privacy Policy for Lexenra

Effective Date: January 1, 2025

1. Introduction

Welcome to Lexenra. We are committed to protecting your privacy and handling your personal data with transparency and care. This policy applies to our website and services provided from our office at 10 Bayfront Avenue, Singapore 018956, Business ID S9825980A.

2. Information We Collect

We collect the following types of information:

• Contact Information: Name, email address, telephone number when you reach out via our contact form or email.
• Technical Data: IP address, browser type, operating system, and pages accessed, collected through server logs.
• Usage Data: How you navigate our site, including pages viewed and links clicked, to help us improve user experience.

3. How We Use Your Information

Your data is used to:

• Provide and manage our legal services tailored to the IT sector.
• Respond to your inquiries and schedule consultations.
• Maintain and improve our website functionality.
• Comply with legal and regulatory requirements.

4. Legal Basis for Processing

Under applicable data protection laws, we process personal data based on:

• Contractual Necessity: To perform services you request.
• Consent: When you have given clear permission to use your data for specific purposes.
• Legal Obligation: To comply with legal or regulatory requirements.
• Legitimate Interests: To operate and secure our business and website effectively.

5. Your GDPR Rights

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data.
• Right to request correction of inaccurate data.
• Right to request deletion of data when no longer needed.
• Right to restrict or object to processing.
• Right to data portability.
• Right to withdraw consent at any time when processing is based on consent.

To exercise any of these rights, please contact us via our Contact Form or by phone at +6584423658.

6. Cookies and Similar Technologies

We use cookies and related technologies to enhance your experience:

• Essential Cookies: Required for core site functions and security.
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Collect anonymous data on site usage to help us improve performance and content.

You may manage or disable cookies via your browser settings. Disabling certain cookies may impact site functionality.

7. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with:

• Service providers under contract who support our business operations (e.g., hosting, IT support).
• Authorities or third parties when required by law or to protect rights and safety.

8. Data Security

We implement administrative, technical, and physical safeguards to protect your personal data. While we strive to use industry-standard measures, no method of transmission or electronic storage is completely secure.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. International Transfers

When we transfer personal data outside the EEA or Singapore, we ensure appropriate safeguards are in place, such as standard contractual clauses or other approved transfer mechanisms.

11. Children’s Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from minors.

12. Updates to This Policy

We may revise this policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date.

13. Contact Us

If you have questions about this policy or our privacy practices, please reach out using our Contact Form or call us at +6584423658.